Samantha Eleanor Davidson
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technical skills
(Code/Practices) Experienced with Bash, XHTML(5), CSS(3), C#, Wiki, SQL; Familiar with PHP, JavaScript, perl, Python; Aware of W3C Standards, Sec 508 compliance
(Software) RHEL, AIX, Kernel-based Virtual Machines, Confluence, WordPress, GIMP 2.0, xMatters, Nagios, MS/Open Office Suite (Word, PowerPoint, Excel), Docker, Adobe Creative Suite (Photoshop, InDesign, Fireworks, Illustrator), DreamWeaver, SnagIt, Camtasia, Visual Studio
technical experience
Tech Mahindra, Solutions Engineer, Dec ’19 – Jan ’21
Lansing, MI, USA
- Responded to and investigated Nagios alerts, developer and network issues, typically involving Unix, IBM SVC, Jboss technologies, then escalating appropriately
Jackson National Life, Technical Services admin, Dec ’15 – Dec ’19
Lansing, MI, USA
- Managed, patched, and maintained a large enterprise Unix and Windows infrastructure while utilizing and improving upon existing documented processes
Clean Team USA, Front End Developer, May ’14 – Sept ’15
East Lansing, MI, USA
- Develop and design solutions for Web applications using WordPress and industry standard documentation practices, including Use Cases and Wireframes
Liquid Web, Linux SysAdmin, Oct ’14 – Sept ’15
Lansing, MI
- Provided phone, live chat, ticket support for customers involving a variety of server technologies, including CentOS, LAMP, cPanel, WordPress, Plesk
ACD.net, Customer Technical Support, April – May 2013
Lansing, MI, USA
- Trained for a month resolving customer queries over the phone on DSL, DNS, and other Internet-related issues, following up with briefs and setting followups
Startup Bus, Team Founder/Designer, March 2011 – Designer, March 2013
Chicago, IL, USA
- Developed assets for startups, including app mockup, company site w/ WordPress, press releases, Web graphics, social media, demo video
Gukje Foreign Language School, English Teacher, June 2012 – February 2013
Suwon, South Korea
- Produced materials for class, including worksheets, articles, and games, which I posted to Tumblr for access and following up
Kresge (now Broad) Art Museum, Webmaster, Sept. 2008 – June 2012
Michigan State University, East Lansing, MI, USA
- Designed Web sites, graphics, and print media using InDesign,
Illustrator, and Photoshop - Managed primary site using DreamWeaver; and developed affiliate sites by hand- coding HTML, CSS while seamlessly integrating JavaScript
- Researched, planned, and strategized new developments in Web-related media
Michigan Give Camp, Developer, May ’10 – March ’11
Lansing and Ann Arbor, MI
- Consulted on site design and content strategy; and developed site content, including a Web store and graphical elements
Student Book Store, Customer Service/Web Consult, August 2009 – Jan. 2011
421 E. Grand River Avenue, East Lansing, MI, USA
- Assisted students from diverse backgrounds find class materials Face-to-Face and over the phone w/ in-house digital cataloging system
- Analyzed and synthesized college bookstores’ Web media presence
Technical Innovation Center, Cool Cities Initiative internship, Spring 2009
325 E. Grand River Avenue, East Lansing, MI, USA
- Wrote and edited a capital needs assessment of organizational deficits
Biomedical Research Informatics Core, Technical Writer, July – August 2008
100 Conrad Hall, East Lansing, MI, USA
- Edited and coded a user manual Wiki for their interview site interface
Spartan Web Authoring Team, Founder, January 2008
Michigan State University, East Lansing, MI, USA
- Delivered several lectures on basic HTML, CSS, and Web standards
education
Purdue University Global, West Lafayette, IN, USA
Postbaccalaureate Certificate, Programming and Software Development, July 2022
Michigan State University, East Lansing, MI, USA
B.A., Professional Writing, May 2009
- Dean’s List, Spring 2009
